We carefully inspect every order before it leaves our facility to ensure that you receive your items in perfect condition.
Exchanges
Exchanges are only accepted if an item arrives damaged or defective due to an issue on our end. To request an exchange:
* Please contact us within 24 hours of receiving your order.
* Provide clear photos/videos of the damaged or defective item, along with your order details.
* The item must be unused and in the same condition in which it was received.
* Once we review your request and confirm that the damage was caused before or during delivery, we will arrange a replacement.
Returns
We currently do not accept returns due to change of mind, incorrect size/color selection, or personal preference.
If your order arrives damaged, please do not discard the packaging or item until your request has been reviewed.
For any questions or return requests, please contact our customer support team within 24 hours of delivery.